Emtropy is the Rolls Royce of all the CX solutions we have seen!– Sergi, Director of CX
"Emtropy has enabled our team managers with the insights needed to coach their team to deliver an outstanding, consistent experience. The ability of our agents to hone in on specific soft skills has enabled them to communicate with maximum efficacy."– Traci, Director Of Membership Services
"Emtropy helped maintain the quality of our agents' actions as our team rapidly grew. Team managers and QA spend less time reviewing individual contacts, and more time developing our agents' skills."– Michael, Quality Assurance Specialist
Scalable, 100% Coverage, Unbiased Insights
Powerful AI-powered insights trained on millions of customer interactions.
Gain 100% visibility into customer experience
Continuous and automatic analysis
Lower Customer Support Costs
Automatic scoring of 100% of conversations without additional headcount.
Increase Brand Loyalty
Improve customer service to defend your brand.