Emtropy helps drive superior agent performance and lower churn by analyzing 100% of your customer interactions.
Lightning-fast evaluations using both automated and manual scorecards. No more expensive and delayed audits.
Asynchronous video feedback and coaching using latest performance insights
Instant detection and notification of escalations
Your Zero Tolerance policy, Trust and Safety Violations - all in one place.
Seamless integrations with all leading
support and survey platforms