Empower agents to become your brand ambassadors

We help companies improve their customer service and drive higher CSAT scores with our AI-powered customer support QA automation

"QA is a big-time investment. Today we are only getting a fraction of evaluations done." - Sr. Technical Support Manager

"Having an AI-driven approach helps direct the attention and focus of the human."– Director, CX

"Our agents are technically proficient but soft skills are more important for building rapport and relationships and reducing churn."- Sr. Director of Customer Support

Personalized Insights

Replace spreadsheets and manual reviews with automated QA of 100% of email and chat conversations.

Lower Customer Support Costs

Automatic scoring of 100% of conversations without additional headcount.

Improve CX and CSAT

Improve soft skills that are integral to an exceptional customer service.

Build and Retain Happier Teams

Next-level agent-coaching helps agents reach their potential using AI-behavioral insights.

Need more information? Request a demo.

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