Our platform has been built by observing and learning from pioneers in the customer service industry. We have spent thousands of hours and have processed millions of interactions to mimic the analytic capabilities of the best human QA analysts.
Our platform is continuously updated by observing the delta between the ML model predictions and a human expert. This allows our customers to have best-in-class and up to date models that incorporate their specific organizational culture.
Best-in-class performance assured, built by Top AI experts from MIT, Harvard & IIT.
We encrypt all customer data, either at rest or in transit using military-grade AES-256 algorithm.
We continuously work with external security experts to ensure that we always follow industry standard security technology & practices to accomplish application security.
We are hosted on SOC 2 compliant data centers including AWS & Google Cloud Platforms which provide advanced data center security measures.
We use your customer data strictly for the purpose of providing the service to your company. We will NEVER use your data for other marketing or advertisement purpose. More details can be found in our terms and conditions.